A washer stuck full of water, or one that won’t turn on, stops the whole household. Top Town Appliance Repair Service is ready to help when your washer won’t start, drain, rinse or spin. We repair front-load, top-load, traditional and high-efficiency (HE) washers in homes across Sacramento, West Sacramento and nearby cities, with more than 10 years of experience.

Washer full of water? Call (510) 677-7166 or book a washer repair online.

Washer Problems We Fix

Washer won’t drain

Front-loaders have a drain pump filter behind a small panel at the bottom front, and that’s where coins, hair ties and socks end up. On top-loaders, the drain pump or the hose is often the problem. A drain hose pushed too far into the standpipe can also siphon or back up. We clear the blockage, test the pump and check the drain setup.

Washer won’t spin or clothes come out soaking wet

Before a washer will spin, it has to confirm the lid or door is locked and the water has drained. So a failed lid switch, a door lock or a slow drain will all stop the spin. On some top-loaders the cause is a worn drive belt, motor coupling or shifter. An off-balance load triggers the same symptom, so try redistributing it first.

Washer won’t start

Check that the door is closed firmly and the outlet has power. After that, the usual causes are the door lock assembly, the lid switch, the control board or the user interface. Some HE models also lock out when they detect a fault, and the error code tells us where to look.

Washer leaking

Front-load washers leak most often from a torn door boot (the rubber gasket) or a cracked detergent drawer. On any washer, check the fill hoses: rubber hoses perish with age and are one of the most common sources of laundry-room floods. Pump seals and tub seals are next on the list. See why old washer hoses should be replaced.

Shaking, walking or banging during spin

Uneven floors and unlevel feet are the simple causes. Worn suspension rods or springs on top-loaders, and worn shock absorbers on front-loaders, are the mechanical ones. Banging can also mean worn drum bearings, which usually announce themselves with a rumbling roar during spin.

Musty smell in a front-load washer

Residue and moisture trapped in the door gasket and the drain filter grow mildew. Leaving the door ajar between loads, using HE detergent at the right dose and running a cleaning cycle monthly prevents most of it.

Washers We Service

  • Front-load washers
  • Top-load washers
  • Traditional agitator washers
  • High-efficiency (HE) washers
  • Stacked washer/dryer units

We service washers from the major brands, including Whirlpool, Maytag, LG, Samsung, GE, Electrolux, Frigidaire, Kenmore, KitchenAid, Amana, Bosch, Miele and Fisher & Paykel.

Dryer acting up too? See dryer repair. New washer? We also do washer installation.

What to Expect When We Come Out

  1. Book a time. Call (510) 677-7166 or request an appointment online. We work Monday to Saturday, 8:00 am to 6:00 pm.
  2. Your technician arrives ready to work. Expect a company-branded service vehicle, a uniformed technician, shoe covers inside your home, and the troubleshooting schematics for your appliance.
  3. Diagnosis first, then a clear recommendation. We find the cause, explain it in plain language and tell you whether the repair is worth doing before any work starts. The service call is $80.
  4. Repair, often on the same visit. Our trucks carry the most commonly needed repair parts, so many jobs are finished on the day of the service call. If a part has to be ordered, we schedule the return visit with you.

Repair or Replace Your Washer?

Pumps, lid switches, door locks, belts, hoses, suspension parts and door boots are routine repairs, and well worth doing on most washers. Drum bearing failures on front-loaders and major control failures on older budget machines are where replacement can be more sensible. We’ll give you the numbers so you can decide.

Washer Guides

Areas We Serve

Washer repair in Sacramento, West Sacramento, Davis, Woodland, Dixon and Vacaville. See all service areas.

Washer Repair FAQ

How do I get water out of a washer that won’t drain?

On a front-loader, place towels and a shallow pan under the drain pump filter panel and open the filter slowly, or use the small drain tube next to it if your model has one. On a top-loader, bail the water out. Unplug the washer first in both cases.

Why does my washer stop mid-cycle?

The most common reasons are a slow drain, a door lock that loses contact, an unbalanced load or a fault the control detects. If an error code shows, note it before you reset the washer.

How often should washer hoses be replaced?

Many manufacturers recommend replacing fill hoses about every five years, or sooner if they bulge or crack. Braided stainless hoses are a worthwhile upgrade.

Do you repair stacked washer/dryer units?

Yes, we repair stacked and laundry-center units as well as standalone washers.

Book Washer Repair

Get the laundry moving again. Call (510) 677-7166 or schedule your washer repair online. We’re open Monday to Saturday, 8:00 am to 6:00 pm.